Privacy Policy (Resolve Group LLC)

Effective Date: 01/01/2026

Resolve Group LLC (“Resolve Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, interact with our ads (including Facebook/Meta), or communicate with us by phone, email, or text message.

1) Information We Collect

We may collect the following categories of information:

Contact Information: name, phone number, email address, mailing address.

Property/Request Information: property address and details you provide, your message, and other information related to your inquiry.

Communication Information: records of calls, emails, and text messages (including date/time and content where permitted).

Device/Usage Information: IP address, browser type, device identifiers, pages visited, referring/exit pages, and similar analytics data collected via cookies and tracking technologies.

2) How We Use Your Information

We use information we collect to:

Respond to inquiries and provide requested information

Contact you about your request (including by phone, email, or SMS if you opted in)

Improve our website, services, and ad performance

Prevent fraud, enforce our policies, and comply with legal obligations

3) SMS Messaging (Marketing Only):

If you opt in to receive SMS marketing messages from Resolve Group LLC, we may send recurring marketing and promotional text messages to the phone number you provide regarding real estate services, property inquiries, potential options, and related follow-up communications based on your expressed interest. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out at any time or reply HELP for assistance. Mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

4) How We Share Information

We may share your information only as described below:

Service Providers: We may share information with vendors that help us operate our business (e.g., website hosting, CRM tools, analytics, communications providers) and only for performing services on our behalf.

Legal/Compliance: We may disclose information if required by law, subpoena, court order, or to protect our rights, property, or safety, or that of others.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information.

5) Cookies, Analytics, and Advertising (Including Facebook/Meta)

We may use cookies, pixels, and similar technologies (such as the Meta/Facebook Pixel) to:

Measure ad performance and website activity

Understand how users interact with our site

Deliver and optimize ads to people who may be interested in our services

You can control cookies through your browser settings and, where available, use platform tools (e.g., Facebook Ad Preferences) to manage ad personalization.

6) Data Retention

We keep personal information as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system can be guaranteed 100% secure.

8) Your Choices

Opt out of marketing emails: use the unsubscribe link (if included) or contact us.

Opt out of text messages: reply STOP.

Request access/deletion: you may contact us to request access to or deletion of your personal information, subject to legal exceptions.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest version.

11) Contact Us

Resolve Group LLC
Email: [email protected]
Phone: 813-773-3215
Mailing Address: 6207 S West Shore Blvd, Tampa, FL 33616